Communication Policy


1.1 This Communication Policy outlines the guidelines and expectations for all forms of communication at Pacific Hygiene. It encompasses various channels, including email, letters, handwritten or electronic documents, pictures, diagrams, and verbal conversations.



2.1 This policy applies to all employees, contractors, suppliers, and business partners associated with Pacific Hygiene including but not limited to:

2.1.1 All documentation, including but not limited to emails, must comply with the Company's Brand Usage Policy.

2.1.2 Marketing personnel should approve documentation if there is uncertainty about meeting these requirements.


3.1 It is strictly prohibited to generate or distribute communication containing:

3.1.1 Explicit language of a sexual nature.

3.1.2 “Swear” words.

3.1.3 Derogatory comments (especially related to race, religion, age, or orientation)

3.1.4 Harassment, including badgering, forceful persuasion, threats, or anger.

3.1.5 Pornography or offensive images.

3.2 Business Use of Email:

3.2.1 Email attachments related to work issues from suppliers, customers, and others should be treated as suspicious. Refer to the Information Technology Policy for further clarification.

3.3 Use of Blind Carbon Copy (BCC):

3.3.1 All staff must understand how to use this function when sending blanket emails to multiple recipients without revealing individual names.

3.3.2 Refer to Personal Data Protection Policy



4.1 All employees, contractors, and partners are expected to comply with this Communication Policy. Failure to do so may result in disciplinary action, up to and including termination of employment or contractual relationships

Governance and Maintenance

5.1 Policy Location

5.1.1 This policy is published and accessible to all on our website.


5.2 Review Timetable

5.2.1 This policy will be reviewed yearly to ensure its effectiveness and alignment with best practices and legal requirements. We will actively seek feedback from employees and stakeholders to continually enhance our anti-corruption initiatives.


6.1 This Communication Policy serves as a comprehensive guide for fostering effective and respectful communication within the Company. All staff members are expected to familiarize themselves with and adhere to these guidelines.