We’ve all been there—standing in the aisle or looking at supplier quotes, tempted by the lowest-priced washroom paper. After all, cheaper must mean savings, right?
Not quite. In reality, bargain toilet paper and paper towels often end up costing far more in the long run—both for your budget and for the impression you leave on customers and staff. Here’s why:
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Smaller Sheets, Bigger Waste
That budget roll may look full, but take a closer look—each sheet is usually smaller and thinner. The result? People need to pull two, three, or even four sheets just to get the job done. Multiply that by hundreds of daily uses, and suddenly your “cheap” rolls are disappearing twice as fast.
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Lower Quality, Lower Efficiency
Thin, low-grade paper doesn’t absorb well and tears too easily. In practice, that means:
· More sheets per visit
· Frustrated users doubling up
· Messier dispensers and washrooms
On the other hand, high-quality paper is designed for performance—it’s stronger, more absorbent, and simply gets the job done with less.
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Hidden Operational Costs
The impact goes beyond the paper itself:
· More frequent refills = staff spending extra time on maintenance
· Higher waste volumes = bigger disposal and cleaning costs
· Poor dispensing = wasted sheets and frustrated washroom users
These indirect costs quickly wipe out any “savings” from going for the cheapest option.
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Customer Experience Matters
In a workplace, retail space, or public facility, the washroom experience reflects your brand. Offering flimsy, low-quality supplies sends the wrong message. Customers and
staff notice—and they remember. Supplying durable, comfortable paper shows attention to detail and care for the overall customer experience.
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Environmental Impact
Cheaper paper isn’t just harder on your budget—it’s harder on the planet:
· More sheets used = higher raw material demand
· More waste = bigger landfill contributions
· More manufacturing and transport = a larger carbon footprint
In contrast, premium options often come with FSC or PEFC certifications, sustainable sourcing, and eco-friendly packaging—helping you lower your environmental impact while improving performance.
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Smarter Spending: Quality Wins Every Time
Yes, high-quality washroom paper can cost more upfront—but it delivers where it matters:
· Longer-lasting rolls
· Better performance
· Reduced waste and disposal costs
· Enhanced hygiene
· A smaller environmental footprint
When you look at the full picture, investing in better paper isn’t a luxury—it’s a smart, cost-efficient business decision.
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💡 Want to see the numbers for yourself? Ask us about our personalised “cost-in-use” calculator. We can show you exactly how much you could be saving by switching to smarter, higher-quality washroom paper. If you would like to find out more contact:
Loraine Morgan – Territory Manager Northern Region
Loraine.morgain@pacificihygiene.com
Simon Biss – Territory Manager Central North Island
Simon.Biss@pacifichygiene.com
Mark Thompson – Territory Manager Lower NI/South Island
Mark.Thompson@pacifichygiene.com